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Engie

Turning a brand channel into appointment viewing

Analysis, strategy, content and media: since 2024, Mobsuccess has supported Engie's consumer YouTube channel. Subscribers, watch time and organic views are all growing.

+232%Subscribers per year
+49%Organic views per year
Hydroelectric dam and its reservoir, in the mountains.

The context

Engie is a French energy group present in around thirty countries. Its consumer YouTube channel, “J’agis avec ENGIE”, has more than 600,000 subscribers and more than two hundred videos.

An energy brand talks about a subject nobody looks up of their own accord: consumption, equipment, everyday habits. The reflex is to explain; the risk is that nobody watches.

So the question was one of audience: how do you turn a brand channel into somewhere people come back to, rather than a shelf of tutorials?

What we did

Mobsuccess has supported the channel since 2024, across the same four stages: analysis, strategy, content, media.

Two registers sit side by side. Long formats, handed to creators and filmed in their homes (the escape game “Escape The Grid” lasts half an hour and is played in pairs), which establish the channel as appointment viewing rather than a resource.

And short formats that answer practical questions, under the “Allo ENGIE!” banner: how to choose a heat pump, what green electricity is. Both registers feed the same channel, and media is used to back what works.

Results

In two years, the channel has become somewhere people come back to.

+62%Watch hours per year
  • An audience that settles in and subscribes to the channel.
  • Watch time growing faster than views.

Two formats, one channel

The most-watched video in each register: the escape game handed to creators, and the practical answer under the “Allo ENGIE” banner.

Rachel & Emilien take on an energy challenge to save their house
Rachel & Emilien take on an energy challenge to save their house Escape the Grid · 21 min · 775k views
How do I choose a heat pump, and what purchase grants are available?
How do I choose a heat pump, and what purchase grants are available? Allo ENGIE · 8 min · 413k views

Talk it through with one of our experts

When you contact us, you speak directly with a Mobsuccess expert who knows your challenges.

  • Pauline Oudoire, Client Experience Director Pauline Oudoire Client Experience Director
  • Pablo Gurruchaga, Business Partner Pablo Gurruchaga Business Partner